Terms and Conditions

1. The Promoter is Tea with Annie.

2. Information on prizes and how to enter Tea with Annie competitions form part of these Terms & Conditions of Entry.

3. By entering Tea with Annie competitions, entrants accept the above-stated Terms & Conditions of Entry.

4. Entry to Tea with Annie competitions are open to all Australian residents; -Individual, state based competitions are stated on entry. This excludes employees and their immediate families of the Promoter and its related companies.

5. To enter Tea with Annie competitions, entrants must answer all competition questions and entries must be received by the Promoter by the close of business on the specified closing date.

6. Prize winners of Tea with Annie competitions are selected at Tea with Annie headquarters on the specified competition judging date. Winners are contacted by email or mail within 5 business days of selection and may be announced in an upcoming edm and/or social media channels.

7. The judges’ decision is final and binding. As such, no correspondence will be entered into.

8. Competitions are games of skill and as such, winning entries are selected based on the creativity of entries submitted or at random.

9. Unless expressly stated, all other expenses become the responsibility of the winner.

10. If any prize is unavailable, for whatever reason, the Promoter reserves the right to substitute the prize for a prize of equal value.

11. Prize winners are advised that tax implications may arise from their prize winning and may wish to seek independent financial advice prior to the acceptance of the prize.

12. Subject to the unclaimed prize draw clause, if for any reason a winner does not take the prize or an element of the prize by the time stipulated by the Promoter (6 weeks), then the prize or that element of the prize will be forfeited.

13. All prize winners agree to the use of their name and address suburb for publicity and competition purposes, without compensation.

14. The Promoter shall not be liable for any loss or damage whatsoever which is suffered (including but not limited to indirect or consequential loss) or for any personal injury suffered or sustained in connection with the prize except for any liability which cannot be excluded by law.

15. As a condition of accepting the prize, the winner (and his/her companions – where applicable) must sign any legal documentation as and in the form required by the Promoter and/or prize suppliers in their absolute discretion, including but not limited to a legal release and indemnity form.

16. Prizes are not redeemable for cash, credit or product and no exchanges are offered. The Promoter accepts no responsibility for any variation in the value of the prize (or part thereof).

17. The Promoter, their associated agencies and companies associated with this competition take no responsibility for prize damage or lost in transit and the Promoter will not be responsible for any delay in delivery, damage to or loss in transit of the prize.

18. Each entrant’s personal information (“PI”) is collected to enable the Promoter to administer and promote this Competition and the winner. The PI of winners may be provided to third parties who are assisting the Promoter, including prize suppliers, deliverers and authorities that regulate competitions. Entrants who fail to provide all requested PI, may be determined by the Promoter, at its sole discretion to be ineligible to win a prize. Errors and omissions may be accepted at the Promoter’s discretion. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of those rights.

19. The Promoter assumes no responsibility for any error, omission, interruption, corruption, deletion, defect, delay in operation or transmission, communications line failure, theft or destruction or unauthorised access to, or alteration of, entries. The Promoter is not responsible for any problems or technical malfunction of any telephone network or lines, computer networks and systems, servers, or providers, computer equipment, software, failure of any e-mail or entry to be received by the Promoter on account of technical problems or traffic congestion on the Internet or at any web site, or any combination of them, including any injury or damage to any entrant’s or any other person’s computer related to or resulting from participation or downloading any materials in this Competition.

20. All entries become the property of Tea with Annie. As such, Tea with Annie is the owner of all copyright and other intellectual property in the winning responses.

21. The laws of Victoria govern Tea with Annie competitions.

22. The Promoter reserves the right in its sole discretion to disqualify any individual who the Promoter has reason to believe has breached any of these conditions, or engaged in any unlawful or other improper misconduct calculated to jeopardize the fair and proper conduct of the competition. The Promoters legal rights to recover damages or other compensation from such an offender are reserved.

23. If for any reason the competition is not capable of running as planned, including due to infection by computer virus, bugs, tampering, unauthorised intervention, fraud, technical failures or any other causes beyond the control of the Promoter, which corrupt or affect the administration security, fairness or integrity or proper conduct of this competition, the Promoter reserves the right in its sole discretion to disqualify any individual who tampers with the entry process or to cancel, terminate, modify or suspend the competition.

24. In the case of the intervention of any outside agent or event which naturally changes the result or prevents or hinders its determination, including but not limited to vandalism, power failures, tempests, natural disasters, acts of God, civil unrest, strikes; the Promoter may in its absolute discretion cancel the event and recommence it from the start on the same conditions at a later date.

25. Please allow up to 28 days for delivery of prizes from the draw date. Prizes will be sent to delivery address provided by the winners. The Promoter and prize suppliers will take no responsibility for prizes lost or damaged in transit.

Missed Appointment Policy 

Tea with Annie’s goal is to provide fabulous Tea Readings a timely manner. No-shows, late arrivals, and cancellations prove difficult in providing optimal service. Please be aware of the Tea with Annie policy regarding postponed, missed or cancelled appointments.

Appointment Cancellation/Rescheduling

When you book your appointment, you are holding a space on the calendar that is no longer available to other clients. In order to be respectful of others, please call Annie as soon as you know you will not be able to make your appointment.

If cancellation is necessary, we require that you call at least 48 hours in advance. Appointments are in high demand, and your advanced notice will allow another person access to that appointment time.

If you require a reschedule of your appointment and you contact Annie more than 48 hours before your appointment time, Annie will be able to suggest an alternative time for you to have tea. Please note, rescheduling of appointments may only occur once. 

How to Cancel Your Appointment

If you need to cancel your appointment, please call Annie at 0433360316 between the hours of 9am-5pm AEST. If necessary, you may leave a detailed voicemail message. We will return your call as soon as possible.

Refunds for change of mind are not permitted.  

Late Cancellations/No-Shows

A cancellation is considered late when the appointment is cancelled less than 48 hours before the appointed time. A no-show is when a patient misses an appointment without cancelling. In either case, the full fee is required for the appointment. All appointments purchased in advance via Paypal or direct transfer will not be refunded. 

For new clients’ first appointments, a no show or late cancellation will result in a full charge of any future appointments in advance.